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Albany Park
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FAQs

Products

Do you have a showroom or a brick and mortar location?

Do you use flame retardants in your furniture?

How do I care for my Albany Park?

Are Albany Park products kid-friendly?

Are Albany Park products pet-friendly?

Can I Scotchgard my covers?

What is covered under your five-year warranty?

Where are your products manufactured?

Assembly

Can I set up my furniture by myself?

Ordering & Payment

How can I change or edit my order?

Can I cancel my order?

What do I do if my furniture does not fit during delivery?

How does Affirm work?

I’m not ready for my item, should I still order now or wait?

Shipping & Returns

How long will it take to receive my order?

How do I know when my order has shipped?

Will I receive all the items in my order at the same time?

Can I return an item if I'm dissatisfied?

What are the shipping and delivery options?

What if my furniture is damaged during shipping?

Can I schedule my delivery?

Can I expedite my delivery?